广之旅旅行社电话

Title: How to Contact Customer Service at Tuniu Travel

If you're looking to get in touch with Tuniu Travel for assistance or inquiries, there are several avenues available to you. Tuniu Travel, a leading online travel agency in China, offers customer service support through various channels, including phone, email, and online chat. Here's how you can reach them:

Via Phone:

Tuniu Travel provides a dedicated customer service hotline for its users. To speak directly with a representative, you can dial their customer service number:

4000602222

. This hotline is operational during their business hours, typically from 8:00 AM to 10:00 PM Beijing Time.

Online Chat:

For realtime assistance and quick responses to your queries, you can utilize Tuniu Travel's online chat feature. Simply visit their official website and look for the chat option, usually located in the bottom corner of the page. Click on the chat icon to initiate a conversation with a customer service agent.

Email Support:

If you prefer written communication or have detailed inquiries, you can reach out to Tuniu Travel via email. Send your questions, feedback, or concerns to their official email address:

service@tuniu.com

. Make sure to provide relevant details in your email to receive a prompt and accurate response.

Social Media:

Tuniu Travel is active on various social media platforms, including WeChat, Weibo, and more. You can follow their official accounts and send direct messages to seek assistance or stay updated on their latest offers and promotions.

Additional Tips:

Be Prepared

: Before contacting customer service, make sure you have relevant information handy, such as your booking details, travel dates, and any specific questions you need assistance with. This will help expedite the process.

Stay Patient

: During peak seasons or busy periods, there might be a higher volume of inquiries, leading to longer wait times. Practice patience while waiting for a response, or consider trying alternative contact methods for quicker assistance.

Check FAQs

: Before reaching out to customer service, browse through Tuniu Travel's website to see if your question is addressed in their frequently asked questions (FAQs) section. You might find answers to common queries there, saving you time and effort.

By utilizing these contact methods and tips, you can effectively reach Tuniu Travel's customer service team for any assistance you may need regarding your travel bookings, inquiries, or concerns. Whether it's through phone, email, or online chat, Tuniu Travel is committed to providing quality support to enhance your travel experience.